What is 'Attempt Capture - Subscription Exists' log means?

What is 'Attempt Capture - Subscription Exists' log means?

It means the Nifty Direct Debit add-on found a Subscription ID attached to the particular client product in the invoice.


The Nifty Direct Debit add-on will not Attempt Capture when Subscription ID is mentioned for the client product. This is to update invoice status for subscriptions configured directly in GoCardless. When a Subscription ID is applied for a client product the add-on will log 'Attempt Capture - Subscription Exists' for information purpose.

In some cases, your previous add-on might have added the subscription ID automatically.



What if I leave it as is?

If you would like to leave the subscription IDs, then the Nifty Direct Debit add-on will update only the invoice status depending on the GoCardless subscription status. If you would like to use Attempt Capture for the product's subscription it wont work.



What should I do to use Attempt Capture?

You need to go into required client product in WHMCS and clear the value in Subscription ID and stop / delete relevant subscription in GoCardless.

IMPORTANT: You may have to send emails out to your customers beforehand as GoCardless will send emails out to your customer when you cancel the subscriptions.

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How to download this add-on?

Go to My Products > My Products & Services Click on Nifty Direct Debit (GoCardless) -...

How to configure?

Configuration Description Display Name Payment type name to show during checkout...

Installing / uninstalling

How to install? Using FTP copy both "includes" and "modules" folder to the root of your WHMCS...

Error codes and descriptions

Error CodeDescription NDD_1101 Invalid license for Direct Debit payment method....

How to import / map existing direct debit mandates from GoCardless?

Follow these steps only if you are already using some other GoCardless gateway module and moving...